Frequently Asked Questions
Everything you need to know about the Bed, by Thuma.
What makes The Bed unique?
The Bed features Japanese Joinery, a centuries-old technique that allows the frame to be assembled in minutes without tools or metal hardware. It is crafted from high-quality, upcycled wood and includes a cushioned Pro PillowBoard for ultimate comfort.
How long does shipping take?
Most orders ship within 1 to 3 business days from our warehouse. Once shipped, transit typically takes 3 to 7 business days depending on your location within the contiguous United States.
Is assembly difficult?
Not at all. The Bed is designed to be assembled by one person in about 15 minutes. Because of our unique joinery design, no tools, drills, or complicated manuals are required.
What is your return policy?
We offer a 100-night trial. If you are not completely satisfied with your purchase, you can return it within the first 100 days for a full refund. Please keep the original packaging to facilitate a smooth return process.
Does Thuma offer a warranty?
Yes, we stand by our quality. The Bed comes with a lifetime warranty that covers any defects in materials or workmanship under normal residential use.
What are your sustainability practices?
We are committed to the environment. Our wood is GREENGUARD Gold certified and sourced from upcycled rubberwood trees that have reached the end of their latex-producing life. Additionally, we use recycled cardboard for packaging and are a 1% for the Planet member.